Introduction:

JavanSOFT (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (the “Site”), purchase our software add-ins (the “Product”), or otherwise interact with our services. By using our Site or Product, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1. Personal Information: Includes your name, email address, billing address, and payment details when you register, purchase, or activate a license.
2. Account Information: Includes username, password, license key, and purchase history.
3. Device Information: Includes operating system, hardware identifiers, and version information required to generate and validate a license key.
4. Usage Data: Includes how you interact with the Site, which pages you visit, your IP address, browser type, and referring URLs.
5. Communications: Includes support requests, inquiries, or correspondence you send us.

2. How We Use Your Information

We use the information collected to:

• Process purchases and deliver license keys.
• Verify, activate, and manage your license.
• Provide customer support and respond to inquiries.
• Improve our website, Product, and user experience.
• Send important service notifications (e.g., license or activation updates).
• Send optional promotional or educational content (only with your consent).
• Comply with legal obligations and prevent fraudulent activity.

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal bases for processing your personal data include:

• Contractual necessity: To fulfill our agreement (e.g., delivering your license).
• Consent: When you opt in to receive promotional emails.
• Legal obligation: When processing is required by applicable law.
• Legitimate interest: For analytics, product improvements, and fraud prevention.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data with trusted third parties only in these cases:

• Payment Processors: To complete your purchase securely.
• Service Providers: For hosting, analytics, and customer support.
• Legal Compliance: When required by law, subpoena, or government request.
• Business Transfers: If JavanSOFT is merged, acquired, or sold, your information may be transferred as part of the business assets.

5. Data Retention

We retain your personal data only as long as necessary:

• License and account data are stored as long as you have an active license.
• Transaction records are retained for accounting and tax compliance.
• Support communications may be archived for training and record-keeping.

6. Security of Your Data

We implement technical, administrative, and organizational safeguards to protect your data, including:

• SSL/TLS encryption for data transmission.
• Secure storage of license and account details.
• Limited access to personal data by authorized staff only.

No system is 100% secure, and we cannot guarantee absolute protection of data.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

• Maintain session logins.
• Store preferences.
• Collect analytics for site performance.
  You can disable cookies in your browser settings, but certain functions may be limited.

8. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Request a copy of your personal data.
• Withdraw consent to marketing communications.
• Lodge a complaint with your local data protection authority.

To exercise these rights, please contact us at: [Insert Contact Email].

9. International Transfers

If you access our Site outside of [your country], note that your data may be transferred and processed in jurisdictions where data protection laws differ. By using our services, you consent to such transfers.

10. Children’s Privacy

Our Site and Product are not directed toward children under 16. We do not knowingly collect data from minors. If we learn that a child has provided us with personal data, we will delete it immediately.

11. Updates to this Privacy Policy

We may update this Policy occasionally. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our Site or Product constitutes acceptance of the revised Policy.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

📧 contact us